EXCHANGE AND RETURN
Does the size not fit, do you want a different color or are you not completely satisfied with the product? No problem! We are happy to exchange your product or take it back.
Register exchange/return with the contact form below
Put the products to be returned, including the delivery note, back into the packaging and lable it with the following address:
For T-shirt orders (delivered in paper bags), the return can easily be marked with a large letter stamp (CHF 1.80 in Switzerland) and thrown into the nearest yellow post box. Parcels can be sent as parcel post at the nearest post office counter.
In the case of an exchange, we will send the new desired product as fast as possible and, in the case of a return, we will initiate the corresponding credit note as soon as the product has arrived.
Important information: As a small business, we are currently not in a position to offer free returns for our customers.
Our clothes are designed and developed for the circular economy.
If you want to keep a used product in circulation so that something new can be created from it, then contact us using the contact form below or go directly through our partner iCEEP. With the iCEEP app you can collect coins for each returned product and benefit from exclusive rewards. Together we can ensure that your old product gets a new life.