EXCHANGE AND RETURN
Does the size not fit, do you want a different color or are you not completely satisfied with the product? No problem! We are happy to exchange your product or take it back.
1) Register return:
Register exchange/return using the form below.
2) Return products
Place the products to be returned (incl. delivery note) back in the packaging and provide the following address:
2. Etage / Rampe 35
Embraport 15, Gebäude E
When ordering t-shirts (delivered in paper bags), the return can easily be marked with a large letter (from CHF 1.85 in Switzerland) and thrown in the nearest yellow post box. Parcels can be sent as parcel post at the nearest post office counter.
In the case of an exchange, we will send the new desired product as fast as possible and, in the case of a return, we will initiate the corresponding credit note as soon as the product has arrived.
Important information: We are a small company and stand for conscious consumption. Therefore we do not offer free returns. The return costs must be borne by the sender himself. Thank you very much for your understanding.
Our clothes are designed and developed for the circular economy.
If you would like to keep a used product in circulation so that new things can be created from it, contact us using the contact form below and send the product to us at the following address:
Alternatively, you can go directly through our partner iCEEP go. With the iCEEP app, you can collect coins per returned product and benefit from exclusive rewards. Together we can ensure that your old product gets a new life.