SHIPPING & DELIVERY
Normally, the parcel takes about 2-3 working days to reach you. In your shipping confirmation, you will find tracking information, including the carrier used.
We want you to look forward to your new Muntagnard product all the more. That is why we pay the shipping costs in Switzerland ourselves for orders over CHF 100, and for shipping abroad we ensure that no additional customs duties are incurred. When shipping abroad, additional shipping costs will apply if your order does not reach the minimum order value for free shipping (varies depending on the country). These shipping costs will be displayed at the checkout.
We currently ship exclusively to Switzerland and Liechtenstein. Starting in summer of 2021, the countries of the EU will gradually be added to our shipping locations. If your country is not listed at the moment, but you would still like a Muntagnard product, it is best to contact us and we will certainly find a solution together.
In Switzerland and Liechtenstein, we work exclusively with Swiss Post. For international shipping, the carrier depends on the country and will be displayed at the checkout.
When your package leaves our warehouse, we will send you a shipping confirmation by email. In it you will find a link to the shipment tracking.